FAQ

The answers to all your questions about the Festival ticketing and your reservations.

 

Before the Festival:
From the 18 February, it is possible to buy tickets online, on the Festival website, by selecting the event of your choice in the programme section. 5-entry cards and Festival passes can be bought online on this page.

From the 2 March, you will also be able to buy your tickets, 5-entry cards and Festival passes at our ticketing booth Grütli. Information and opening hours

During the Festival:
You can buy tickets, 5-entry cards and Festival passes online as well as at our ticketing booths at the Espace Pitoëff and Grütli. Information and opening hours

 

Before the Festival, you have the possibility to buy tickets, 5-entry cards and Festival passes from the 2 March at the Grütli ticketing booth. Information and opening hours

During the Festival, you can buy tickets, 5-entry cards and Festival passes at the Festival ticketing booths at the Espace Pitoëff and Maison des Arts du Grütli. Information and opening hours

 

Try to start over with the Google Chrome web browser.

 

No.

Before the Festival, you have the possibility to buy tickets, 5-entry cards and Festival passes from the 2 March at the Grütli ticketing booth. Information and opening hours

During the Festival, you can buy tickets, 5-entry cards and Festival passes at the Festival ticketing booths at the Espace Pitoëff and Maison des Arts du Grütli. Information and opening hours

 

In case of withdrawal, tickets will be available for sale the day of the event at the Festival ticket offices at the Espace Pitoëff and Grütli. Information and opening hours

 

Check your spam box, the confirmation e-mail is probably there.

 

You can book your tickets at the Festival ticketing booths, at the booking terminals located in the Festival's venues or online. Attention: without reservation you will not be able to attend the screenings and debates.

Online booking: you will find on your Festival pass / 5-entry card / accreditation a ticket number and a code. Go to the Festival website and click on the "ticket" icon at the top right of the page. Enter your ticket number and code. You can now go to the screenings of your choice on the programme and click on the "book" button next to each session. The reservation is then recorded on your Festival pass / 5-entry card / accreditation.

The 5-entry card allows you to book several seats for the same session.

It is not necessary to print the summary of your reservations. Go to the entrance of the room with your Festival pass / 5-entry card / accreditation card: the reservation is recorded on it.

 

Yes, without prior reservation you will not be able to attend the screenings.

 

You can book your tickets at the Festival ticketing booths, at the booking terminals located in the Festival's venues or online.

On the website: you will find on your Festival pass / 5-entry card / accreditation a ticket number and a code. Go to the Festival website and click on the "ticket" icon at the top right of the page. Enter your ticket number and code. You can now consult your reservations.

 

No, the Passes and Accreditations are personal and can only be used by their holder. In the event of fraudulent use, passes and accreditations will be confiscated.

 

At the accreditation desk, at the first floor of the Espace Pitoëff. The desk will open on 6 March. Information and opening hours

 

No, it is not possible to be refunded or to change your ticket.

 

Yes, at the Festival ticketing booths. Information and opening hours

 

Further reading

Accreditations

Contact

Do you still have a problem? Contact our ticketing service:

Email | Phone: +41 22 809 69 09